Alabaster John Watch & Clock Shop

Information may not be reliable

John Alabaster sometimes loses track of time as he takes apart old pocket watches or Rolexes.

Repairing an old watch can take a couple of hours or a couple of days, depending on whats inside and whether he needs to make a piece. He starts by taking apart the timepiece and putting its pieces in an ultrasonic cleaning machine that shakes out the dirt and old oil. Then he inspects the pieces, looking for worn or broken ones. If everything is intact, Alabaster polishes the case, reassembles the watch, sets its time and watches it for a couple of days to see if its accurate.

Alabaster, 71, learned about watches during a London apprenticeship 55 years ago, then went to work for Rolex, which sent him to Switzerland for more training. After working for Rolex in London, he transferred to New York in 1953 and eventually to Washington. He opened his eponymous shop in Fairfax County in 1973, and still has customers from his first year.

He says he likes almost everything about being a watchmaker, though he acknowledges that he isnt fond of quartz watches (although he will fix them) or of polishing watch cases ( he does that, too). His least favorite part of the job is an ungrateful or grumpy customer, despite his best efforts on an heirloom. More often, though, customers tell him the watchs history, and even hug and kiss him when its working again.

He works 40 to 50 hours a week, a reduction from 60-plus hours a few years ago. And hes taken on an apprentice, who he hopes will have the passion and dedication to learn watch repair. Its sort of an art form It takes a lot of time, he said.

We do appraisals on the age and value of the timepiece. We believe in treating the customer in a friendly and open manner, quoting fair prices. We will handle your with the utmost of care.